Network Security
All communication between the SDK Connector and Sanas Cloud uses SIP for connection establishment and RTP for audio streaming. See Sanas Cloud deployment for firewall and network configuration details.Encrypted Audio Transmission
Enable encrypted media transport by settingsecureMedia = True during SDK initialization. All audio is encrypted in transit between the SDK Connector and Sanas Cloud.
Encryption & Access Control
Encryption
AES-256 encryption at rest. TLS encryption in transit.
Access Control
Role-based access control using least-privilege principles.
Infrastructure
Hosted on AWS with ISO 27001 certified data centers. Daily backups across multiple availability zones.
Monitoring
24/7 automated infrastructure monitoring.
Need Help?
Email Support
support@sanas.aiResponse time: 1 business day
Support Portal
Raise a support ticket for urgent issues